Operations Manager

Reporting to the Executive Director, the Operations Manager will coordinate finance, operations, IT, and HR activities for PHC. The position requires superlative people skills, organizational expertise, strong attention to detail, a collaborative work style, and the ability to contribute at both a strategic and tactical level. This is a tremendous growth opportunity for an administrative/operations professional looking to join a highly regarded and growing organization, and to have a significant and meaningful impact on the lives of the people and communities PHC serves. 

Primary Responsibilities

  • Organizational Leadership and Effectiveness – Participating in short- and long-term organizational planning/strategy and driving implementation of relevant initiatives pertaining to operations.
  • Office and Facilities Management -- Ensuring the efficient functioning and stylish presentation of the office; managing office supplies, furnishing and decor and working with building management and vendors.
  • IT – Managing computer network, software, shared drive, back-up system, etc.; providing technical support for meetings/events; managing outsourced resources for implementation of new technology; purchasing telephone and computer equipment.
  • Finance and Accounting Administration – Bookkeeping; managing a/r and a/p; liaising with part-time controller; managing financial reports and annual budgeting process; handling financial reporting to funders, board and staff.
  • HR and Payroll Administration – Coordinating HR functions and liaising with outsourced HR consultants; supporting recruiting of new employees; processing new hires and departures; overseeing hiring of temporary employees; maintaining employee handbook; serving as contact point for HR policies and procedures and employee relations issues; coordinating with payroll service; managing employee benefits and interfacing with benefits broker and insurance carriers.



  • Bachelor’s degree and 5-7 years of non-profit or related management experience.
  • Bookkeeping and financial management required, non-profit accounting a plus.
  • Human resource experience highly preferred.
  • Collaborative and open, with the ability to work with a team as well as independently.
  • Strong leadership skills, with the ability to manage projects, multi-task and prioritize.


To apply, please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position addressed to











More Info